I have hoped everyday that Facebook will grant us the convenience to receive email notifications for our business pages updates. Unfortunately, it seems like facebook has no intention to incorporate this feature yet:

Bummer, pardon me for not being tolerate when it comes to business page notifications. There has not been a clear reason given why Facebook is hiding (or saving) this feature. Could there be a surprise for us in near future? Your guess is as good as mine.

It is not logical yet we have no choice, but to depend on external services and a few tricks to temporarily monitor our page activities. I have tested a few methods and now using 2-3 of them for my facebook page. They are not perfect, some have delays and no way to compare with Facebook’s very own notification system that we’re enjoying in our personal profile, but if you’re desperately needed an alternative, maybe some of the info here can help:

Email Notification for New Posts & Comments

1. Page Notifier – Facebook Application

Page Notifier alerts page admin new wall posts and threaded comments from fans. I have been testing this service for a day or two now and thrilled to say follow-up comments can be tracked easily and promptly. I get to respond and followup on questions immediately, thanks to the trial version provided (96 scans/day):

Here is how the email notification looks like whenever there’s a new post or comment on the Wall:

What I love about Page Notifier:<

Page admins are notified with follow-up comments regardless how old was the wall post. You can add multiple pages to Page Notifier as long you can get a hold of their page IDs.

Opps… BUT you should know:

I think this applies to all types of notifier – your facebook page must be public viewable (no age or country restrictions) otherwise this app cannot access your page to retrieve the updates. Also, after the trial your account will be downgraded to Free Version that allows one-time-scan per 24 hours unless you’re willing to purchase for more frequent scans and emails. To get 15 minutes/scan you need to pay up to $14.95/month. Yes, I wish this service is F.O.C too.

Email Notification for New Postings

2. Fan Page Notifier – Web Service

Similar to Page Notifier, you will be informed whenever there’s a new wall post from fans. Good thing about it is that not only you get to follow up on your own managed pages but your liked-pages too. It is optional to set either one or both notifications (admins and fans) as shown below:

What I love about Fan Page Notifier:

I have been using Fan Page Notifier for about a month now. For the entire August it has been right on time with new wall posts (scan frequently). No fee required so you can enjoy this service freely.

By monitoring liked pages, Fan Page Notifier actually works well as an alternative to a recent Facebook updating issue in News Feed, besides using facebook lists.

Opps… BUT you should know:

Fan Page Notifier does not collect follow-up responses in a post (only New wall posts) so you need to check back regularly, or utilize ‘like‘ option (Method #3) for a better page interaction. In early September, I had missed a few updates but after I re-subscribe, everything works fine again. Considering it’s a free service, I can tolerate a few ‘misses’ as long it’s not overly done.

Suggested Read: 2 Excellent Facebook Page Apps to Get Email Notifications (2011)

Email Notification for ‘Liked’ Items

3. ‘Like’ Option – A Manual Way

Many of you already know how ‘like’ option can track follow up comments. Usually it works perfectly for manual posting in a facebook page. You can ‘unlike’ a post to stop receiving upcoming comments (unless you have commented then there’s no way to unsubscribe). Make sure you have checked through your notifications especially for ‘comments after you’ in a Note, Video, Link and wall comments for it to work.

The downside of this method is you need to ‘like’ all your status updates manually. Not really convenient for scheduled updates and auto-published Blog RSS Feed via facebook applications.

A Summary of Page Notifications (at selected time)

4. NutshellMail – Facebook Application

NutshellMail is a managing tool for various social networks such as Facebook, Twitter, LinkedIn, YouTube and MySpace. By adding it to your facebook page, your fans can subscribe to your page updates when they go to Newsletter tab -> Click here to continue:

As a page admin, you can subscribe to Nutshellmail for a summary of page notifications. Customize the email delivery (time), sections and your managed pages:

Nutshellmail may not be an instant notifier when it comes to page activities, but I see it as a checking-list. I can set the delivery at regular intervals, make sure I have responded to all page comments as required.

Email Notification for Discussion Board

This method utilizes Google Reader and Feed Notifier to track new responses in Facebook discussion board – it is explained in earlier post so feel free to give it a read. Process can be a little cumbersome but thanks to these external services, page admins can now deal with an active discussion board.

Why Email Notification Is Important for Page Admins?

It may be wishful thinking that I hope Facebook would see this, but as page admins, we need page notification :

• to be responsive when dealing with fans requests.
• to filter spammy and inappropriate content from wall posts.
• instead of checking back the page once every few minutes, notification can be a real time-saver (avoid time-suck).
• to deal with conflict asap to protect business branding & fans interests
• to respond to offers and job opportunities immediately
• to improve fans interactions and relationship-building

I could go on but I’ll save the rest for the commenters. It is our hope to enjoy this facility one day without relying on third party applications (reliability and ZERO monthly charges).

Now Is Your Turn…

How do you monitor your page activity for now? Are you willing to pay for receiving email notifications? Share your thoughts.

Like what you’re reading ? Subscribe via RSS Feed or email so you won’t miss a thing:

Enter your email address:

This is a guest post by Srinivas Rao, the editor in Chief of Flightser. He writes about personal development at The Skool of Life and is the host of BlogcastFM, a podcast to help you take your blog to the next level.

Two months ago the CEO of our company asked me to take the lead on launching and growing a brand new travel blog. Flightster, is currently functioning only as a blog and will eventually become a fully functional flight booking engine within the next several months. Starting solely as a blog has shown us the tremendous power that a blog can have in building brand awareness.

Objectives:

• Build Brand awareness
• Leverage social media to Connect with the Online Travel Community

Building the Blog

#1  Budget

One of the biggest mistakes I’ve seen companies make is to assume that the social media is “free.” Social media should be treated just as other marketing channels are. It should have a budget allocated for it. Our industry is heavily driven by extremely high PPC costs that can get up to 6 figures a month. My boss allocated $2500 a month for me to run the Flighster blog, which is an extremely small percentage of the overall marketing budget. However, $2500.00 is a substantial budget to run a blog if you know how to stretch it.

#2  Writers

Putting together a team of writers was my first order of business once I was put in charge of starting the blog. Initially, I reached out to writers from other well established travel blogs in the hopes of getting them to write for Flightster. I got no responses except one letting me know that the writer had been locked into an exclusive with another popular travel blog. After that I decided to tap into my personal network. This is where the power of having my own blog became very apparent. If the person in charge of your corporate blog has his or her own blog and it has a following, put that person in charge of your company blog. The greatest asset that person brings to the table is a network of contacts with an established online presence.

My boss gave me the go ahead to allocate $75-100 per post for contributions, so I reached out to the best writers I could find in my network. I looked at people who I had interviewed for my podcast and those whose blogs I read on a daily basis. Below are the main criteria I looked for in a team of writers:

• Good writers with established audiences who loved them
• Blogs with Roughly 1000 Subscribers
• Bloggers who were very active on Twitter

I reached out to a popular location independent blogger as my first step and I recruited the remaining writers based on his referrals, with only one exception who I hand picked after reading his blog. One simple way to look at this was “If I wouldn’t subscribe to their blog myself, then I wouldn’t hire them as a writer.”

#3  Editorial Policy

Prior to the launch of Flighster, I spent several months looking at many corporate blogs. When I compared them to the individual blogs I read on almost a daily basis, I noticed a major difference. Individual blogs had an interesting voice and sounded human. They were filled with comments and they kept readers coming back for more. Most company blogs sounded like a marketing brochure and they were incredibly boring. My solution was simple, a very loose editorial policy. If what made my writers popular on their own blogs was their writing, then I saw no reason to place many restrictions on them. I knew this would allow them to write the most interesting content possible.

#4  Timeless Content

I was given only one restriction from our CEO and that was to produce content that was timeless. You’ve heard this phrase “content is king” over and over again. By producing content that is “timeless” we could significantly increase the amount of time people spent on the site looking at our content. Timeless content is what gets shared over and over again. For many bloggers it’s not uncommon to have something popular they wrote over a year ago shared on twitter or Facebook, so I recommend companies take this same approach to content.

Marketing the Blog

After assembling the writing team, I started to think about the most efficient ways to market a blog. Growing my personal blog had taken over a year before it was really on anybody’s radar. With Flightster, I was determined to do this much faster so I decided to narrow my efforts down to 3 channels.

Channel 1 : The Audiences of the Writers

When I started the blog, I assumed that the audience that the writers brought with them would my greatest source of traffic. Part of my thought process in hiring them was that the marketing was already built into the content since I assumed their audience would follow them. As a result, we decided to sponsor the Way Below Status Quo Tour, a road trip across America where 3 bloggers were going to meet all of their readers in person. In exchange for the sponsorship, we asked for 3 posts a week on the Flightster Blog about the various destinations they were visiting. The cost was $100 per post. Given that their readers that they were meeting were also bloggers and people with an active online presence it provided yet another way for our message to spread. While it did give us a, nice initial kickstart, I knew that it was going to take a bit more to make the blog grow.

Channel 2: Facebook

With a budget of $2500 a month, the cost of a Facebook ad would go up very quickly and I wasn’t convinced that it would provide the most effective ROI. But I knew that a Facebook fan page would be essential at some point. So, I set up the fan page and allowed it to grow somewhat organically. The Facebook page is still a bit of a work in progress.

Channel 3: Twitter/My Personal Network

Given the budget I would require to get the most out of Facebook I decided to focus my efforts on Twitter. As a blogger, I noticed something about the audiences of Twitter and Facebook. They didn’t seem to have much overlap when it came to the everyday internet user. However, anybody who was a blogger seemed to be extremely active on Twitter. This was the group of people who could make a message spread. Additionally, I had my personal network of bloggers on Twitter who I have interacted with almost daily over the past several months.

A Campaign to Hire a New Writer

After staffing the blog with 4 writers, I decided to hire another writer. Rather than ask for writing samples and picking the one I liked best, I wanted to use the hiring process as a viral marketing tool. I asked the potential writers to do the following:

• Write a Blog Post About Anything Travel Related on their own blog: I asked them to write on their own blogs because I knew it was something they would already be doing at least a few times a week. The thought process was to make it as as easy as possible for people to participate.
• Link to Flighster in the Post: The goal behind this was simply to generate relevant inbound links from other travel blogs. My SEO knowledge is pretty limited to what I’ve read on various blogs, but I felt that this would also help get the word out about Fligtster among other travel bloggers.
• Tweet the blog Post with the hashtag #FLIGHTSTER and follow us on Twitter: This allowed me to not only build a following amongst travel bloggers, but also stay engaged with all the participants throughout the course of the competition. Additionally, it proved to be a great tool for building awareness of the Flightster brand.
• Get our Attention: In an effort to keep the engagement level with participants up, I gave them freedom to get our attention in any way they felt they could. The result was video submissions and a consistent sharing of their own content with the hashtag #Flightster.
• Voting for the Next Fligthster: After allowing the contest to run for two weeks, we narrowed it down to 10 finalists. We then setup a poll enabling the readers to vote on their favorite writer, and encouraged the contest participants to promote their participation in the contest in order to get as many votes as possible. The result was a signficant jump in traffic.

The thought process behind the campaign had a few components. First I wanted to kill as many birds with one stone as possible. That is why I made connecting with us in all of our channels a component of the contest. Another thing that we wanted to do was to give the participants a sense of control over their participation in the contest. Many of the various contests have winners that are chose at random, thus reducing the incentive for people to participate. The result of this kind of contest is a “what are my chances” mind set. By allowing people to gather votes to become our next writer, we put them in control. Another interesting byproduct of the contest was that we facilitated an ongoing conversation between participants. Contestants commented on each other’s blogs and followed each other on twitter. We served as a connector.

The Results:

Bloggers Who Participated: 24

Finalists in the Contest: 8

Traffic During the Contest

Traffic During the First 2 Months of Flightster

As you’ll see above, the results were decent for a brand new blog that nobody had heard of prior to its launch in early July. Without a doubt the campaign to hire a writer was the most effective tool we had in our arsenal which is what caused the biggest spike in traffic. The cost of running this campaign: ZERO DOLLARS.

Lessons Learned:

Engagement vs. Numbers:

One of the things that might surprise some people is that this was all done with roughly 300 followers on twitter and only 130 Facebook fans. If you have thousands of followers who don’t interact with your brand, then you are really missing the point of being on Twitter. Out of the 300 followers, our engagement was focused primarily on the participants in our contest. You need followers who are actually engaged and interacting with your brand. Otherwise it’s like standing on top of a table in a crowded restaurant, wearing a ridiculous outfit and hoping people will want to talk to you. This might seem the like the slower way to grow on twitter, but it’s just slower when you start out. In the long run this approach will make you grow much, much faster. Just ask Scott Stratten, a guy who nobody knew last year and is now this years keynote speaker for Blogworld.

The Power is in a Network:

I can’t underscore how much my personal network played a role in this. Given that I have my own blog and a personal network, getting the word out about this contest was simply a matter of emailing all the bloggers who I had relationships with and asking them to share our post about our contest with their followers. Given that the post was about getting paid to write for a blog, it made complete sense for them to share it with their networks and I got no resistance at all. So, my advice is find out who in your company already has a network in place.

The Tipping Point and The Rule of 150:

A few weeks back I was listening to Malcom Gladwell’s book, the Tipping point for the second time and I came across a concept known as “The Rule of 150.” The basic idea behind this rule is simple. The highest number of social relationships we can effectively manage is 150 and it takes roughly 150 people to make an idea spread. This was the driver behind how I decided to approach building the Flightster following on Twitter and in my own personal brand. With my personal brand I have seen a significant jump in traffic and subscribers to my blog. What this all comes down to is one simple fact: Social media is building a “social” relationship with your brand.

Now Is Your Turn…

How do you build your blog from scratch? Does Social Media plays a big role in your blog-building plan? Share with us your story or if you have anything to ask Srinivas, do so in the comments below.

Like what you’re reading ? Subscribe via RSS Feed or email so you won’t miss a thing:

Enter your email address:

Since the past few weeks I have received a lot of requests about photo-tagging in business pages:

It was a good question from Adam. There used to be a simple option to tweak the settings but ever since facebook had modified the photo tab and its layout last month, the option was completely invisible:

Good news is, after a long search within my own fan page, I managed to dig it up again. Basically there are two ways you can locate it:

Method #1 – Convert Photo Tab to Boxes

We all know Facebook had made clear that Boxes are going away for good after 23rd August 2010. Even so, facebook has yet to implement the change on all facebook accounts at once so lucky for me, I can still see my boxes tab lying comfortably on my Wall. If you can see yours too then here’s what you can do:

1. Go to Edit Page, look for Photo -> Application Settings.

2. In Profile, click ‘Add’ next to Box.

3. Now your ‘Photo’ will appear inside the Boxes tab. Click at ‘Edit Settings’ to reveal the photo-tagging setup:

Voila! Here it is!

Method #2 – Replace Page ID to Access the App Settings

Now here’s another scenario when a business page was already receiving fans photos before this. The ‘Edit Settings’ will be hidden from view as shown below:

In that case, there is one way you can bypass the hassles and go straightly to the app settings. Just replace ‘xxxxxxxx’ with your own Page ID inside the link below will do (2305272732 is the application ID for Photo app):

http://www.facebook.com/pages/edit/app_settings.php?id=xxxxxxxx&aid=2305272732

How to Locate Your Facebook Page ID?

If you have not created a vanity URL for your business page, you can easily obtain the page ID from the default link – the number at the back as indicated:

http://www.facebook.com/pages/Social-Blogging-Tracker/106236190962

Once you have claimed your business page username, the page ID is no where in sight. What you can do is hover over ‘Edit Page’ then look for your page ID underneath your browser. Copy that and insert the numbers into the link as explained in Method #2.

Pretty simple right? Make sure to bookmark this post just in case you wish to make modifications to your fans’ photo tagging (or adding) in future.

Now Is Your Turn…

Do you allow fans to add and tag photos in your facebook fan page? How effective do you think photos can help in improving your facebook page engagement with fans?

Like what you’re reading ? Subscribe via RSS Feed or email so you won’t miss a thing:

Enter your email address: